Zenith Bank Ghana, one of the leading financial institutions in the country, has initiated an innovative product dubbed Z-Web, verified by Visa, towards creating value for stakeholders in a cashless transaction of businesses. Z- Web is a service product to provide the enhanced security platform for online transactions, which consumers can now shop or make secure online payment without fear of compromised security.
Speaking in an interview with the Business Chronicle, the Chief Executive Officer (CEO), Mr. Daniel Asiedu, observed that web acquisition was one of the technological innovations being used in developing countries as a platform to facilitate online transactions. He said the Z-Web would be serving only visa cardholders, and also only platinum debit, classic credit, classic debit and classic prepaid holders would have the opportunity to make business transactions easier, timely, and safer with the Z-Web services. Touching on the challenges anticipated towards the service products, Mr. Asiedu explained that, “it is only when people will defeat the purpose by not using the services of Z-web. But, for now, I think that we need to develop our part of the world. For instance, if you see something on the net, all you have to do is to purchase it with your visa card, and it will be delivered to your doorstep.”
He cited that the bank believes in using technology to deliverer products and services to clients in their homes. “I just want to encourage people to use these new services without any fear.” Mr. Asiedu called on all businesses to sign on to the Z-Web, as well as customers to apply for Zenith Visa classic, so as to experience a new level of online shopping confidence and security protection similar to what obtains in face to face business transactions. “Zenith Bank is committed to identifying the expectations of the customer, and finding ingenious ways to exceed them. You will agree with me that competition in the banking industry is already keen. We can no longer rely on yesterday’s technology for tomorrows needs,” he added. It will be recalled that the bank launched Z.Com, a unique revolutionary business and banking solution, developed in partnership with Google, for small and Medium Enterprises (SME’s), also the first of its kind in Ghana and the West African Sub-region.